EngageAm Privacy Policy

Effective Date: [19/11/2024]
Last Updated: [20/12/2024]

EngageAm (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and share your information when you use our website (https://engageam.app.) and related services (the “Platform”).

1. Who We Are

EngageAm is a platform that facilitates social media engagement exchanges. Our website address is: https://engageam.app. For any questions or concerns regarding your data or privacy rights, please contact us at support@engageam.app.

2. Information We Collect

2.1 Comments

When visitors leave comments on our site, we collect:

  • The data provided in the comments form.
  • The visitor’s IP address and browser user agent string to help with spam detection.

Additionally:

  • An anonymized string created from your email address (a “hash”) may be sent to the Gravatar service to check if you use it.
    • Gravatar’s Privacy Policy is available here: https://automattic.com/privacy/.
    • After approval of your comment, your profile picture (if provided) may be visible publicly in the context of your comment.

2.2 Media

If you upload images to our website:

  • Avoid uploading images containing embedded location data (EXIF GPS).
  • Visitors to the website may be able to download and extract location data from such images.

2.3 Cookies

We use cookies to improve your experience and manage user sessions. The types of cookies we use include:

  • Comment Cookies:
    • If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies.
    • These cookies are stored for your convenience and last for one year.
  • Login Cookies:
    • When you visit our login page, a temporary cookie checks whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
    • Upon logging in, additional cookies are set to store your login details and screen preferences:
      • Login cookies: Last for two days.
      • Screen options cookies: Last for one year.
      • Selecting “Remember Me” extends the login persistence to two weeks.
    • Logging out removes all login cookies.
  • Publishing Cookies:
    • If you edit or publish an article, a cookie is saved in your browser to indicate the post ID of the article.
    • This cookie contains no personal data and expires after one day.

2.4 Embedded Content

Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content behaves as though you have visited the third-party website, which may:

  • Collect data about you.
  • Use cookies.
  • Embed additional third-party tracking.
  • Monitor your interaction with the embedded content, including tracking if you have an account and are logged in to that third-party website.

We encourage you to review the privacy policies of any third-party services linked through our Platform.

3. How We Use Your Data

We collect and process your data to:

  1. Facilitate the functionality of the Platform.
  2. Improve our services, user experience, and Platform performance.
  3. Ensure compliance with legal and regulatory requirements.
  4. Detect and prevent fraud, spam, and abuse.
  5. Respond to your inquiries and provide support.

4. Who We Share Your Data With

We do not sell your personal data. However, we may share your data in the following scenarios:

  • Password Reset Requests: Your IP address may be included in password reset emails for security purposes.
  • Third-Party Services:
    • Visitor comments may be processed through an automated spam detection service to maintain platform integrity.
  • Legal Obligations:
    • We may disclose personal data if required by law, court order, or government authority.

5. How Long We Retain Your Data

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve follow-up comments automatically.
  • Registered Users:
    • For users who register on our website, we store the personal information provided in their user profile.
    • Registered users can view, edit, or delete their personal information at any time (except for their username).
    • Website administrators can also access and edit this information.

6. Your Rights Over Your Data

As a user, you have certain rights over your personal data:

  • Data Access:
    • You can request an exported file of the personal data we hold about you, including any data you have provided.
  • Data Deletion:
    • You can request that we delete your personal data, except for information we are legally obligated to retain for administrative, legal, or security purposes.

To exercise your rights, contact us at support@engageam.app

7. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. This ensures the integrity of our Platform and protects users from harmful or irrelevant content.

8. Security of Your Data

We take data security seriously and implement appropriate technical and organizational measures to protect your information. These measures include:

  1. Secure data storage systems.
  2. Encryption of sensitive information.
  3. Regular system updates and vulnerability testing.

However, no online service is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

9. Third-Party Services

We may use third-party service providers to enhance our Platform. These providers may collect, use, and process your data as per their own privacy policies. EngageAm is not responsible for the practices or policies of these third parties.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will reflect the most recent revisions. We encourage you to review this Privacy Policy periodically to stay informed.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy, your data, or our practices, please contact us:

By using EngageAm, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.